Fast check-in, great apartment with everything I wanted, friendly and helpful staff, saved money on tours.

Can't fault the property in any way.

It was perfect place for visiting most Mazatlan attractions: D

The bathroom was well-equipped with a shower, a hairdryer, and bath sheets, making the stay comfortable and convenient.

The check-in process was the fastest I've ever experienced, and the apartment exceeded our expectations. The staff was incredibly friendly and helpful, even going the extra mile to save us money on tours. We also enjoyed the on-site restaurant, Las Tostaderia, and the beach access at the El Cid resort. The property is beautiful, the units are clean and comfortable, and there are plenty of dining options nearby. it was a relaxing and enjoyable stay.

I would be happy to recommend this hotel.

our stay at isla mazatlan residence club was outstanding. the staff went above and beyond to make our romantic trip unforgettable. from the friendly and helpful team to the clean and comfortable units, everything exceeded our expectations. the on-site restaurant, las tostaderia, had delicious food and live entertainment. we highly recommend taking advantage of the beach at the nearby resort too.

No handrails on dangerous stairs.

our second stay in mazatlan was incredible! isla mazatlan residence club went above and beyond to make our trip unforgettable. the friendly staff, clean units, and amazing on-site restaurant exceeded our expectations. we also loved the nearby restaurants and the use of the beach at el cid resort. highly recommend!

Our family had a fantastic stay at this beautiful property. The friendly staff was always ready to help, and the units were clean and comfortable. We loved the on-site restaurant, Las Tostaderia, with its delicious food and live entertainment. The location was family-friendly, safe, and provided access to the beach at the nearby El Cid resort. Checking in was a breeze, and we were impressed by the fast and efficient service.

We felt lucky to have no complaints during our stay.

The staff was friendly and accommodating, clean and comfortable units, quick response to maintenance issues, on-site restaurant with delicious food and live entertainment, close proximity to other restaurants and nightlife.

Nothing that I didn't like.

I recently stayed at Isla Mazatlan Residence Club for a week-long vacation. From the moment we arrived, the staff was incredibly friendly and helpful. The units were clean, comfortable, and spacious, and I was impressed with the well-equipped kitchen. One highlight was the restaurant on-site, Las Tostaderia, which served delicious seafood tostadas. The hotel also had a pet-friendly policy, which was a bonus for us. it was a quiet and pleasant stay.

Totally recommend this hotel.

Quick check-in, great apartment amenities, friendly staff, safe location, clean hotel facilities, delicious restaurant.

No issues.

We got excellent value for our money at Isla Mazatlan Residence Club. The room was clean, comfortable, and had all the necessary appliances. The location was convenient, with several restaurants and night spots within walking distance. The staff was friendly and went above and beyond to accommodate our needs, even waiting for our late arrival on Christmas day.

The only thing that could have made breakfast better was adding a bigger variety to the menu.

The location was perfect for our New Year celebration. It was in a safe and family-friendly area, which made us feel at ease during our stay. The spaciousness of the residence was impressive, giving us plenty of room to relax and unwind after a long day of festivities. We especially enjoyed the friendly and helpful staff. They went above and beyond to make our stay enjoyable and even offered suggestions for nearby attractions to visit.

One downside was that the air conditioner in the master bedroom didn't cool the room very well. It seemed to be installed in an inconvenient spot and didn't direct the air towards the bed.

The staff were friendly and helpful, always going above and beyond to assist us during our stay. The units were clean and comfortable, providing us with a pleasant accommodation. Additionally, the on-site restaurant offered delicious food and live entertainment on weekends. The location was also convenient, with several restaurants and nightspots within walking distance.

One downside of the property was that the units were not on the main road, so transportation arrangements needed to be made in advance if you didn't have a car. Another minor inconvenience was that the units were lacking in kitchen supplies, although this was easily resolved by a quick trip to a nearby Walmart.

Christmas at this hotel was a memorable experience. The staff were friendly and always helpful. The apartment was spacious and had everything we needed for a family vacation. The location was perfect, with family-friendly and safe surroundings. We also enjoyed the convenience of having a restaurant on-site, providing delicious food and even live entertainment on the weekends.

There were a few drawbacks. The air conditioner in the master bedroom upstairs didn't cool the room effectively, which made it uncomfortable to sleep.

The staff was amazing, friendly and always willing to help. They made our stay comfortable and enjoyable. The residence was clean and spacious, providing plenty of room for our family. We also loved the location, it was safe and family-friendly. Plus, the use of the nearby resort's pool was a great bonus!

We experienced some issues with the hot tub in our unit not working and a lack of hot water. It was a bit inconvenient to have to go to the nearby resort for pool access due to the property pool being down.